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The role of the Governance Board is to provide strategic direction and leadership to the HEAT membership. The Board will meet twice yearly at the University of Kent, or by ‘virtual’ attendance.


The HEAT Governance Board sets out to deliver:

  • Successful monitoring and achievement of HEAT Service outcomes against agreed KPIs
  • Financial monitoring and efficient use of funds and resource
  • Effective communication to funders and the wider HEAT membership
  • Effective data compliance and security
  • Manage the transition to a single sustainable model beyond HEFCE funding


The Terms of Reference are effective from 1st January 2018, and will remain ongoing until terminated by agreement between the parties.



The HEAT Governance Board:

  • Georgina Randsley De Moura, Deputy Vice-Chancellor Academic Strategy Planning and Performance, University of Kent (Chair)
  • Anita Jackson, Director of Planning and Student Information, University of Kent
  • Daniel Knox, Head of Information Services, University of Kent
  • Clare Allison, Head of Outreach and Participation, University of Kent
  • Sharon Smith, Director of HEAT, University of Kent


Nominated HEI members:

  • Samina Khan, University of Oxford
  • Mike Kerrigan, Nottingham Trent University
  • Liz Hurley, University of Leeds
  • Nicola Mottram, University of Greenwich

Roles and Responsibilities

The Board is accountable for:

  • Removing obstacles to the successful delivery of the Service
  • Maintaining the focus of the Service at all times on the agreed scope and outcomes
  • Monitoring and managing factors outside the Service’s control that are critical to its success

The membership of the Board will commit to:

  • Champion the Service within the university and across the sector
  • Make timely decisions and take action so as to prevent delay or interruption to the Service
  • Notifying members of the group, as soon as practical, of any matter arising which may be
  • Deemed to affect the development of the Service
  • Attendance at all meetings and if necessary nominate a proxy

Members of the Board will expect:

  • To be provided with complete, accurate and meaningful information in a timely manner
  • To be given reasonable time to make key decisions
  • To be alerted to potential risks and issues that could impact the Service as they arise
  • Open and honest discussion, without resort to any misleading assertions
  • Ongoing ‘health checks’ to verify the overall status and ‘health’ of the Service


  • All meetings will be chaired by Georgina Randsley De Moura
  • A meeting quorum will be 4 members of the Board, comprising at least equal representation from the University of Kent (not including the chair) and nominated HEI members.
  • Decisions will be made by consensus (i.e. members are satisfied with the decision even though it may not be their first choice). Where consensus is not reached the Chair will make the final decision.
  • Meeting documentation will be provided by Sharon Smith, including:
    • Agendas and supporting papers
    • Meeting notes and information
  • If required, subgroup meetings will be arranged outside of Governance scheduled meetings, at a time convenient to subgroup members

Amendment, Modification or Variation

The Terms of Reference may be amended, varied or modified in writing after consultation and agreement by all members of the Governance Board.