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Members can log in for a wide range of Support resources.


If you are a non-member and require further information or an answer to a specific enquiry, please use the form below and we will respond as quickly as possible. Alternatively, give us a call.


If you are a Student Ambassador requiring assistance with your account, please contact the Institution you are attending.


HEAT Service Administration
Ground Floor, Rutherford Annex
Darwin Road
University of Kent
Kent CT2 7NX


01227 816195

Meet the team

Sharon Smith

Director of HEAT

Anna Anthony

Senior Analyst

Rachel Thompson

Business Analyst

Rob Young

Member Consultant

Lucy Bailey

Senior Member Consultant

Sandeep Sharma

Support Officer

01227 816195

Laura Costin

Data Analyst

Rachael Edgar

Research Consultant

Joe Blumenow

Consultant Technical Developer

Banner image courtesy of the University of Kent