Higher Education Access Tracker (HEAT) Accessibility Statement
The HEAT website and database is run by the Higher Education Access Tracker (HEAT) Service. It is a national non-profit-making collaboration between outreach providers that is owned and developed by its membership. This accessibility statement applies to the HEAT website https://heat.ac.uk and all versions of the online database https://data.heat.ac.uk.
The HEAT Service want as many people as possible to be able to view and interact with its website and database. All content is designed for everyone to find, read, and understand. It is compatible with assistive technologies and developed to meet the accessibility standards outlined in this statement. This means that you should be able to:
- Zoom in up to 400% without the text spilling off the screen
- Navigate the vast majority of the website/database using just a keyboard
- Listen to most of the website/database using a screen reader
- Understand our complex policies and procedures as they have been written in clear English and made as simple as possible to understand.
View the site your way
There are a number of customisation options for your browser and device that could help you use this website and other websites more effectively. Simple ‘how to’ guides to make your device easier to use provides advice on making your device easier to use if you have a disability. Explore some of our recommendations for tools that can make your online experience better.
Feedback and contact information
Please email us if you have any problems, such as:
- If you are experiencing issues with accessing information, please let us know what information you are having difficulty with and where this information is located
- If you find an accessibility problem not listed in this statement
- If you have positive feedback on the accessibility considerations made
- If you have reported a problem with the HEAT website (heat.ac.uk), or asked for an alternative format, but you are not happy with our response, you can contact us to register your difficulty. This helps us improve our systems.
When you email us there is a process in place that will acknowledge your contact, tell you who is dealing with it and give you a timescale by which you can expect a reply.
Reporting accessibility problems with this website/database
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us to register your difficulty. This helps us improve our systems.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
The HEAT service is committed to making this website and database accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website and database are partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard, due to the non-compliances and exemptions listed below.
We formally test the accessibility of key user journeys that represent the breadth of content across our website and database on a regular basis against WCAG 2.2 AA standards.
Some parts of the website and database may not work for everyone. Below are known issues that we either need to fix, cannot fix, or do not need to fix right now. If you find something that we missed, please contact us.
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
HEAT is committed to making its websites, database and all resource outputs accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. All online and download resources were accessibility friendly except the following identified items.
- Documents created prior to September 2021: The HEAT Service provides a variety of files created before this review that are not accessibility friendly. These files have been assessed and a summary of accessibility issues found can be provided. A large proportion of these resources were converted to PDF where it is difficult to assess and correct accessibility. The HEAT Service no longer converts to PDF unless necessary.
- Files from external sources: Documents and tables shared with the membership from external sources come pre-formatted. Some of the tables and documents do not adhere to accessibility guidelines. The HEAT Service cannot change these but still needs to make them available to the membership.
- Infographic Report: This report is currently being reviewed. We are aware of its limited accessibility and are assessing suitable alternative formats.
- Power BI PDFs: The HEAT Service has worked hard to ensure that all our Power BI templates are as accessible as possible. However, the option to print to PDF is inbuilt Power BI functionality. This functionality has not necessarily been set up to facilitate an accessible PDF. This is Power BI functionality and out of the HEAT Service’s control. We can advise about this issue but cannot change it at present.
- Videos created prior to September 2021: As of September 2021, all HEAT video output will be captioned whilst all video content created prior to this date is not. We will recommend that persons needing captions watch any pre-September 2021 videos via a web browser that provides captioning facilities.
This accessibility review is run in conjunction with the University of Kent. All new development is accessibility checked as part of the design and development process. The HEAT team has been trained to create accessibility friendly resources. The next accessibility review of the HEAT Service will commence in September 2024.
Content that’s not within the scope of the accessibility regulations
This section covers issues that we do not need to fix right now. The law calls these exemptions.
Portable Document Formats (PDFs) and documents
Some of our PDFs that are not essential to providing our services were published before 23 September 2018. These files have been assessed and a summary of accessibility issues found can be provided. A large proportion of these resources were converted to PDF where it is difficult to assess and correct accessibility. The HEAT Service no longer converts to PDF unless necessary.
How we tested this website and database
We run an annual accessibility check in conjunction with the University of Kent. Any new developments to the database and website will be accessibility checked as part of the design and development process. We are currently discussing setting up an Accessibility User Tester role which would from part of our ongoing and annual review.
Preparation of this accessibility statement
This statement was prepared on 21 July 2023. It was last reviewed on 4th September 2023.
This website and database were last tested on 31st August 2023 by the HEAT Service.