HEAT is a membership organisation – it is paid for and directed by the collective of subscribers, who make decisions about the Service offer. Not only do we ask that you buy into the membership through subscription, but also the concept of contributing to the development of HEAT. For that reason, we require prospective members to complete a quick application explaining why they would like to join.

Subscribers to HEAT receive the tracking results for their outreach participants but their data is also added to the aggregate member dataset which provides a powerful, rich set for interrogation. These results are shared with all members who benefit from the rigor of analysis undertaken with a significantly larger dataset where we are normally able to break down cohorts into a variety of intersections and provide important context to the results. The resulting aggregate reports are also shared publically and circulated to colleagues in the Office of Students and the Department of Education.

For further information, please visit our Tracking, Research and Evidence page.

You need resource in your organisation to optimise your use of HEAT. You will need staff resource to lead on your organisation’s use of HEAT: to configure the system, manage users, undertake internal training, populate the system with data, attend working groups (optional but recommended), run reports, receive and circulate information to your wider team and contribute feedback to any development in the pipeline.

Many members use HEAT to access tracking data for their outreach cohort, which is undoubtedly a significant benefit of the subscription, but there are numerous other outputs and features that may add value to your organisation. There is a direct correlation between the staff resource you allocate to HEAT and the added value you get from it.

We operate on an equal pay, equal say basis. Core members are paying the same subscription regardless of level of engagement in the Service. Typically, only very small outreach providers join on alternative subscription models, which are tailored to suit their needs. If you are joining HEAT purely for the tracking results, you need to think about whether you are getting a good return on your subscription. We know from experience, that members who engage fully with HEAT are getting better value for money.

There are various different Membership Types, details of which can be found in our list of membership types.

The membership flow chart provides the basics of our process for deciding the eligibility of an organisation to join the three main types: Core, Affiliate and Associate. The online application form asks prospective members to set out why they wish to join HEAT and to justify any application which sits outside of the eligibility criteria (if applicable). Our Membership Application Panel make decisions on any prospective member applications to ensure that all members fit the ethos of HEAT.

Membership Flowchart

We recommend browsing this website and downloading the HEAT Welcome Presentation for an overview of the service. When you are ready please email HEAT Support to ask for a Prospective Member Information Pack, which will include details on the Subscription Fee, an example copy of the Legal Agreement and our Data Protection Policy and Privacy Notice.

Please ensure when contacting HEAT Support that you indicate which type of membership(s) you are interested in.

We will also offer an informal chat to answer any queries that may help with the decision-making process. Once you are fairly sure you would like to join us, we will ask you to complete an online application form, explaining your reasons for joining HEAT, which is put forward to a panel of members. They will consider if your organisation is a good fit for HEAT.