
As you may be aware, we have been undertaking a review of our member resources, which has seen the launch of a new website and the introduction of an online training framework. We hope that these changes have been helpful.
As part of this work we have also been reviewing our suite of User Guides that are held in the LIVE database File Store. We are working to merge these into a set of more manageable guides, which will act as supplementary guides to the online training courses, which are now our primary training resource. The first of these supplementary guides, Student Ambassador Programme, has now been published on the File Store (members only).
You will notice that this guide does not include content already covered in the online training course, only supplementary guidance. Therefore, to see full guidance on how to use and manage the Student Ambassador Programme feature on the system, we recommend that you use both the course and the supplementary guide together, as well as referring to the field i-Buttons.
If you have any queries at all about this announcement, please get in touch by emailing HEAT Support.