Advance Notice: The HEAT Helpdesk will not be staffed Wednesday 27th November

We would like to make members aware that the Helpdesk will be temporarily unavailable during opening hours, from 9:00 AM to 15:00 PM due to a scheduled team meeting. The Helpdesk continues to be online, so members can raise tickets by emailing HEAT Support.

During this period, there will be no Support team staffing the Helpdesk and there will be a delay in responding to any queries. We will be checking the Helpdesk intermittently in case of any data or system emergencies, and the Support team will address all queries promptly upon our return.

We apologise for any inconvenience this may cause and appreciate your understanding.