Online Training Course Winter Refresh

Refresh Following Technical Update

The day after the Winter Technical Update is released to the LIVE database, we will refresh any online training courses that may need updating following changes to the system. This refresh will ensure the content of our online training remain accurate and consistent.

Important: Please ensure you complete any course that does require updating before the Winter Update goes to LIVE, as any progress will be overwritten by the update. If you have already completed a course, the refresh will not affect this and all certificates issued will still be valid.

As part of the Technical Update communications, we will give advance warning of the LIVE database release date and which course will be offline, which will allow plenty of time to complete any courses you are working through. See the Technical Update release announcement for the 2026-2028 deployment and online course maintenance schedule, and the Technical Updates page for real-time information.

If you have any queries about this update, please email us at HEAT Support.