Closure Notice: HEAT Support Helpdesk Temporarily Closed for December Team Meeting

We would like to inform members that due to a Team Meeting taking place, the HEAT Service will be closed on Wednesday 10th and Thursday 11th December 2025, and will reopen on Friday 12th December 2025.

The HEAT Support Helpdesk will therefore be closing at 3:00PM on Tuesday 9th December and will reopen at 9:00AM on Friday 12th December 2025.

Members can still get in touch by emailing HEAT Support, however there will be no team staffing the Helpdesk and there will be a delay in responding to any queries. The HEAT Support team will address all queries upon return, and we will be monitoring the Helpdesk in case of any data or system emergencies. Should you have any security concerns during this time, please contact emergency@heat.ac.uk.

We apologise for any inconvenience this may cause and appreciate your continued support.