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- Advance Notice: HEAT Support Helpdesk Temporarily Closed on 3rd July
Due to the HEAT Service team meeting taking place all day on Thursday 3rd July, the HEAT Support Helpdesk will not be staffed during its usual hours 9.00 AM – 3:00 PM
We would like to make members aware that the HEAT Helpdesk will be unavailable during opening hours on Thursday 3rd July from 9:00 AM to 3:00 PM due to a scheduled team meeting.
During this period, the Helpdesk inbox will remain open and members can raise tickets by emailing HEAT Support, however there will be no team staffing the Helpdesk and there will be a delay in responding to any queries. We will be checking the Helpdesk intermittently in case of any data or system emergencies, and the Support team will address all queries promptly upon our return.
We apologise for any inconvenience this may cause and appreciate your continued support.
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